When you use 123 hgo, we collect certain information. This page clearly explains what data is collected, why it is collected, and how it is kept secure.
Separate protection at every layer — so your data stays secure at all times
When you log in or make a payment, that data travels encrypted with 256-bit SSL. No one can intercept it along the way.
256-bit SSL123 hgo never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.
No Data SellingOur automated system monitors your account around the clock. You will be alerted immediately if any unusual activity is detected.
24/7 MonitoringEnabling two-factor authentication via SMS or an authenticator app means your account cannot be accessed even if someone knows your password.
Two-Factor AuthOnly the data required to deliver our services is collected. Gathering unnecessary information is against 123 hgo's policy.
Data MinimisationYou can view, correct, or request deletion of your data at any time. No complicated process required.
Your Rights123 hgo collects certain information to deliver its services properly. We only gather what is genuinely necessary — collecting data beyond that goes against our policy.
| Data Type | Example | Why it's collected |
|---|---|---|
| Identity-Related | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email | Account verification, OTP & support |
| Financial Information | Mobile banking number | Deposit & Withdrawal Processing |
| Device information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, login timestamps | Account Monitoring & Support |
We never store your full NID number or bank account PIN. Only the information required for verification is retained, and it is kept in encrypted form.
123 hgo uses your information only for specific, defined purposes. Using data without a legitimate reason goes against our policy.
Your explicit consent will be obtained before your information is used for any marketing or advertising purposes. You may withdraw that consent at any time.
123 hgo uses industry-standard technology to protect your data — not just at a single layer, but through multiple measures working together.
No method on the internet is completely infallible. 123 hgo takes every possible measure to protect your data, but keeping your password and login credentials secure is also your responsibility.
123 hgo does not sell your data. In a limited number of situations, information may be shared — and we are fully transparent about exactly when and why, as outlined below.
Outside of the cases listed above, your data is never shared with any third party. Sending information to marketing companies or data brokers is strictly prohibited at 123 hgo.
The 123 hgo website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings; however, disabling all cookies may affect the functionality of certain features.
123 hgo does not use cross-site tracking or third-party advertising cookies.
123 hgo believes you should have full control over your own information. You have the following rights:
To exercise any of these rights, reach out via support chat or email. 123 hgo typically processes requests within 30 business days.
123 hgo services are strictly for users aged 18 and above. We do not knowingly collect data from minors.
Age is verified at the point of registration. Should we become aware that a minor's data has reached us for any reason, that data will be deleted immediately and the account will be closed.
If you suspect a minor has accidentally registered, please notify support immediately.
123 hgo does not retain data beyond what is necessary. As a general rule, information is held while your account is active and deleted after a set period once the account is closed.
This policy may be updated as circumstances change. Members will be notified via SMS or email for significant changes. Minor updates will be reflected by a revised date at the top of this page.
Continuing to use 123 hgo after any policy changes constitutes your acceptance of the updated policy. If you do not agree, you may request that your account be closed.
Last updated: January 2026
For any privacy-related questions, complaints, or requests, contact the 123 hgo support team. You can chat with us in Bengali via live chat.
What members ask about most
Open an account with 123 hgo today — where your privacy and security always come first.
18+ only. Please gamble responsibly.